Please contact your local customer service center.
Customer Service Call Centers
Oahu | (808) 548-7311 | 7:30am to 4:00pm Monday - Friday |
Monday - Friday |
Maui | (808) 871-9777 | 7:30am to 4:00pm Monday - Friday |
Monday - Friday |
Molokai and Lanai | TOLL-FREE (877) 871-8461 |
7:30am to 4:00pm Monday - Friday |
Monday - Friday |
Hilo | (808) 969-6999 | 7:30am to 4:00pm Monday - Friday |
Monday - Friday |
Kona | (808) 329-3584 | 7:30am to 4:00pm Monday - Friday |
Monday - Friday |
Waimea | (808) 885-4605 | 7:30am to 4:00pm Monday - Friday |
Monday - Friday |
Customer Service Payment Drop Boxes
Honolulu | 1001 Bishop Street (Alakea Street side) Honolulu, HI 96813 |
Kahului | 210 W Kamehameha Avenue Kahului, Maui 96732 |
Hilo | 1200 Kilauea Avenue Hilo, HI 96720 |
Kona | 74-5519 Kaiwi Street Kailua-Kona, HI 96740 |
Bill Payment Mailing Address
Oahu | Hawaiian Electric P.O. Box 30260 Honolulu, HI 96820-0260 |
Maui County | Hawaiian Electric - Maui County P.O. Box 310040 Honolulu, HI 96820-1040 |
Hawaii Island | Hawaii Electric - Hawaii Island P.O. Box 29570 Honolulu, HI 96820-1970 |